Michigan Lemon Law Attorney Steve Lehto on Problems with the Ford Escape.

Recently, we have been receiving a lot of calls from people who own Ford Escapes with defective transmissions. While we encounter car owners from across the spectrum of car ownership, the number of Ford Escape complaints we have seen is remarkable. The consumers who have contacted us have similar complaints: the automatic transmissions in their Escapes “slip” – a condition that results in harsh shifting. The vehicles will bang into gear. Sometimes the car will stay in gear too long, and then slam into the next gear. The engine RPMs will swing wildly up and down.

Ford is aware of the problem. They have issued at least one recall (#10B15) on this problem, but customers report to us that the recall does not solve the problem. Some customers are told that they are the only ones who are reporting this condition. Other customers are told that there is a problem with their car but that the dealer cannot fix it. Some have been told that Ford is “working” on the problem, and that they should wait a little longer.

If you own a 2010 Ford Escape, here is what you need to do.

1. Pay close attention to how your vehicle shifts. If it acts up, take it in immediately for repair to your Ford Dealer.

2. Make sure they document the problem with the transmission on your repair order and get a copy of the repair order for yourself.

3. When you get the car back, watch the transmission closely. Some clients have told us that their vehicles were returned to them in exactly the same defective condition as when they dropped it off.

4. Keep brining your vehicle back for repair until it has been repaired three (3) times. At that point, call us and we can discuss the next step.

The Ford Escape is an expensive vehicle. There is no reason you should be required to put up with repeated repairs to it – especially if those repairs don’t work.

For more information call Steve at the Dailey Law Firm at 866-66-Lawyer